Star2Star Communications Star2Star – StarFax Classic Configuration Guide
Second Edition www.star2star.com Page 2 of 15
Copyright © 2013, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications. Copyright © 2013, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
Introduction
Introducing StarFax Classic an innovative way to send and receive faxes over the Star2Star Network.
Customers can now connect a fax machine into a specially configured AudioCodes MP-20x, Linksys SPA
3102, Linksys SPA8000, SPA8800, SPA112 or SPA232D Analog Telephone Adapter. This device will connect
over the Internet to a specialized faxing server in our datacenter. We can then route your fax calls
over the Internet just like your phone calls. StarFax Classic supports speeds of up to 14.4kbps with
ECM (Error Correction Mode) set to OFF on your fax machine. Using this service, you can have an
unlimited number of phone numbers pointing to a single fax machine. You can also dynamically
change which ATA the phone numbers point to through the portal, in exactly the same way that you
would for an extension. You can use this innovative feature at the office or remote location e.g. at
home by either configuring as a local or remote device.
Support multiple fax machines by either selecting the appropriate MP-20x, SPA3102, SPA8000, SPA
8800, SPA112 or SPA232D device (multiple ports) or by using multiple ATA’s.
Star2Star StarFax Classic provides the unique ability to deliver “Failover” functionality to a user
defined email address or email group address. This email address is defined in the Star2Star Web
Portal. With a StarFax Classic ATA in an “off-line”, non-registered, non-reachable state, an incoming
fax will be delivered to the designated email address as a PDF file (Portal Document Format). Please
note the following:
• Only one call to DID/device will be allowed at one time. The StarFax Classic Server will "lock" a
DID if there is an active call to/from that DID or a device associated with it. This lock returns a
busy signal to prevent new incoming faxes while the proxy is taking place.
• If the AudioCodes ATA or Linksys SPA3102 ATA is offline and there is no Failover email address
defined the fax server will return fast busy to the PSTN.
• If the AudioCodes ATA or Linksys SPA3102 ATA is offline and there is a Failover email address
defined the fax server will send the received fax to the email address associated with the DID.
• The fax server will blindly accept outbound faxes (from an AudioCodes ATA, Linksys SPA3102,
Linksys SPA8000, SPA8800, SPA112, or SPA232D ATA) to any number and report success to
the sending fax machine. If the fax delivery to that number fails from the proxy the email
address associated with the caller ID of the outbound fax will be emailed an error report.
USERS ARE STRONGLY ENCOURAGED TO DEFINE AN EMAIL ADDRESS FOR EVERY DID.
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