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6. Exchange 2007 UM Validation Test Matrix

The following table contains a set of tests for assessing the functionality of the UM core feature set.

The results are recorded as either:

• Pass (P)

• Conditional Pass (CP)

• Fail (F)

• Not Tested (NT)

• Not Applicable (NA)

Refer to:

• Appendix for a more detailed description of how to perform each call scenario.

• Section 6.1 for detailed descriptions of call scenario failures, if any.

No. Call Scenarios (see appendix for more

detailed instructions)

(P/CP/F/NT) Reason for Failure (see 6.1 for more

detailed descriptions)

1 Dial the pilot number from a phone

extension that is NOT enabled for Unified

Messaging and logon to a user’s mailbox.

Confirm hearing the prompt: “Welcome,

you are connected to Microsoft Exchange.

To access your mailbox, enter your

extension…”

2 Navigate mailbox using the Voice User

Interface (VUI).

3 Navigate mailbox using the Telephony

User Interface (TUI).

4 Dial user extension and leave a voicemail.

4a Dial user extension and leave a voicemail

from an internal extension.

Confirm the Active Directory name of the

calling party is displayed in the sender

field of the voicemail message.

4b Dial user extension and leave a voicemail

from an external phone.

Confirm the correct phone number of the

calling party is displayed in the sender

field of the voicemail message.

5 Dial Auto Attendant (AA). P

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